Pick Up and Delivery
- Pick-up: Self collection can be done earliest in 1 working day. Collection will be on weekdays at the address (see below under 'showroom')
- Delivery: Do give us 5 working days to process and ship your order. Free delivery within Singapore for orders above SGD 150. Shipping fees of SGD 25 will apply for orders under that amount.
- For Malaysia, a flat fee of RM 150 will apply regardless of order value. For other international orders, please email us (see email address below) for more information.
Packing and Quality Assurance
- All cues are properly packed and handled for shipping.
- To ensure cues are well-protected in transit, we only use reliable third-party courier services in Singapore for shipping.
- Customers can also visit our physical showroom (see below) to test our cues before purchasing. No safer way than to test the cue for yourself!
- To ensure our products are satisfactory, we also offer a 30-day return policy (see below).
